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Title
Text copied to clipboard!Mail Processing Clerk
Description
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We are looking for a dedicated and detail-oriented Mail Processing Clerk to join our team. The ideal candidate will be responsible for sorting, processing, and delivering mail within our organization. This role is crucial in ensuring that all correspondence is handled efficiently and reaches the intended recipients in a timely manner. The Mail Processing Clerk will work closely with other departments to ensure seamless communication and distribution of mail. This position requires a high level of organization, attention to detail, and the ability to work under pressure. The successful candidate will have excellent communication skills, both written and verbal, and will be able to handle a variety of tasks simultaneously. Responsibilities include sorting incoming mail, preparing outgoing mail, maintaining accurate records of mail transactions, and ensuring that all mail is delivered to the correct departments. The Mail Processing Clerk will also be responsible for operating mail processing equipment, such as postage meters and mail sorting machines, and for troubleshooting any issues that may arise. This role requires a high level of physical activity, including standing for long periods, lifting heavy packages, and moving mail carts. The ideal candidate will have previous experience in a similar role, a strong work ethic, and the ability to work independently as well as part of a team. If you are looking for a challenging and rewarding position in a fast-paced environment, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Sort incoming mail and packages.
- Prepare outgoing mail for dispatch.
- Maintain accurate records of mail transactions.
- Deliver mail to the correct departments and individuals.
- Operate mail processing equipment, such as postage meters and mail sorting machines.
- Troubleshoot and resolve issues with mail processing equipment.
- Ensure timely and accurate delivery of all mail.
- Coordinate with other departments to ensure seamless mail distribution.
- Handle confidential and sensitive information with discretion.
- Assist with other administrative tasks as needed.
- Maintain a clean and organized mailroom.
- Monitor and order mailroom supplies.
- Follow all safety and security procedures.
- Provide excellent customer service to internal and external clients.
- Stay updated on postal regulations and procedures.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a mail processing or similar role.
- Strong organizational skills and attention to detail.
- Ability to work under pressure and meet deadlines.
- Excellent communication skills, both written and verbal.
- Ability to handle confidential and sensitive information.
- Proficiency in operating mail processing equipment.
- Physical ability to stand for long periods and lift heavy packages.
- Basic computer skills, including familiarity with email and office software.
- Strong work ethic and ability to work independently.
- Ability to work as part of a team.
- Flexibility to adapt to changing priorities and tasks.
- Knowledge of postal regulations and procedures.
- Customer service experience is a plus.
- Reliable and punctual.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in a mail processing role?
- How do you ensure accuracy and attention to detail in your work?
- How do you handle confidential and sensitive information?
- Can you describe a time when you had to troubleshoot an issue with mail processing equipment?
- How do you prioritize tasks when you have multiple responsibilities?
- What steps do you take to ensure timely delivery of mail?
- How do you handle working under pressure and meeting deadlines?
- Can you describe your experience with operating mail processing equipment?
- How do you ensure effective communication with other departments?
- What do you do to maintain a clean and organized work environment?
